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Laptop problems

Posted: Sat Jan 03, 2004 1:14 pm
by Clayman
Ever now and then my laptop (the computer I'm typing on now) will shut itself down for no reason at all. Within a few seconds the screen will be completely blank. Someone mentioned to me before that it could be a virus, but I've run 2 virus scanners on it, and I've cleared 2 worms, but the problem hasn't gone away. Sometimes it'll go days/weeks without doing it, but sometimes, like yesterday/today, it'll do it several times.

Posted: Sat Jan 03, 2004 2:47 pm
by Flatlander
What kind of laptop is it and what OS is installed?

Posted: Sat Jan 03, 2004 3:35 pm
by JMEaT
While on battery power or ac? Both?

Posted: Sat Jan 03, 2004 5:15 pm
by Clayman
Toshiba Satellite (2000 I believe), 1 GHZ, XP, and I never run it on the battery, it's always plugged in.

Posted: Sat Jan 03, 2004 8:09 pm
by Flatlander
What's the full, specific model number? You may need to update the BIOS, as there are known power issues with certain Toshiba laptops.

Posted: Sat Jan 03, 2004 11:42 pm
by Clayman
I'm not too computer savvy, how do I find out the model number?

Posted: Sat Jan 03, 2004 11:48 pm
by JMEaT
Should be a sticker on the bottom of the laptop if it doesn't say on top.

Posted: Sun Jan 04, 2004 5:10 pm
by Honest Bob
I would be wary of the power cord. Is it kinked? Try moving it around while the laptop is on. See if the power cuts out then.