Ever tried to cancel an AOL account? This guy did!

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Jeff250
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Post by Jeff250 »

LOL, I once had to cancel it after I signed up for a free month to get a friend a free iPod. They do get pissy after they figure out that you really are going to cancel your account. My guy sounded really put off, and then all I heard was keyboard typing for about 20 seconds, and then he hung up. Fortunately, he did cancel the account.
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Battlebot
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Post by Battlebot »

dude, im so glad i got rid of it 10 years ago
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AceCombat
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Post by AceCombat »

lmao! they played this on the radio few days ago in ATL.
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Hattrick
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Post by Hattrick »

oh man!
I had a nightmare of a time with AOHELL
somehow they got my CC# and was charging me for an account I never had set up.
Took me 3 days of getting hung up on before I finally said, \"Look if you assholes don't cancel this account I WILL be contacting my lawyer and begin litigation process immediately and since you dumbasses have just gotten out of court for the same thing I should win handily.\"

\"click\"

Next bank statement was free of any charges from them.

I sure scared them! ;)
at any rate it finally worked. lol
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Dakatsu
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Post by Dakatsu »

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Foil
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Post by Foil »

I had the exact same experience when cancelling an AO-Hell account about 10 years ago.

I work in the same building as the AOL call center where many of the cancellation requests go through (to clarify: I don't work for AOL, I work for another company who has an office in the same mall building). I've had a number of co-workers who used to work for AOL, who told some of the craziest stories about the way they were asked to give customers the \"run-around\" when they were asking to cancel their accounts. :roll:
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snoopy
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Post by snoopy »

After having compuserve as my first experience in the internet, my family went with independant ISP's. Not the compuserve was bad, it just revealed the fact that the future wasn't in those \"all included\" internet services.
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roid
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Post by roid »

i havn't listened to this yet....

when studying I.T. a few years back, one of the lecturers instructed us on howto cancel your internet service.

call the number, then just scream over and over \"I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE I WANT TO CANCEL MY SERVICE\". Otherwise you'll spend an hour trying to convince their \"don't let them get away!\" department to cancel your account. It's like freakin reverse marketing calls, coz you ring them but they keep trying to sell you something, but you called them!! argh
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Isaac
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Post by Isaac »

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Stryker
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Post by Stryker »

What? AOL does something other than send out free coasters periodically?
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Isaac
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Post by Isaac »

Stryker wrote:What? AOL does something other than send out free coasters periodically?
why yes! much MUCH more!
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Sir Sam II
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Post by Sir Sam II »

Isaac wrote:
Stryker wrote:What? AOL does something other than send out free coasters periodically?
why yes! much MUCH more!
I use them for target practice.
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Aggressor Prime
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Post by Aggressor Prime »

I'm lucky enough not to get any. :P
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